The Insurance CEO Who Gives Customers His Cellphone Number
FORTUNE
When catastrophe strikes, Hippo customers know who to call: Assaf Wand, the $1 billion homeowners insurance startup’s cofounder and CEO. In times of duress, Wand has been known to give his personal phone number and email address to customers. He describes his unusual approach to customer service on the latest episode of Balancing The Ledger, Fortune’s show about the intersection of finance and technology….
