Receivables Automation Kicks ‘Customer Experience’ Into High Gear
GLOBEST
PITTSBURGH—Have you as a landlord ever made a call to a tenant asking where a payment was, only to find it was paid but the supporting documentation was still floating in cyberspace? The trouble clearly was not with the payment; it was with tracking the data that supports it. A growing trend toward receivables automation might put an end to such calls, and streamline the payment process — a win for the tenant and landlord alike, say representatives from PNC Real Estate.