Multifamily Giants Harness AI to Tackle Rent Delinquencies

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Leading multifamily property owners, including Brookfield and Equity Residential, are deploying AI tools like EliseAI to address high rent delinquencies. These technologies automate rent collection tasks, boosting cash flow and reducing biases, but they raise ethical concerns over transparency and tenant interactions. The AI streamlines communications, customizes tones, and even assists in drafting eviction notices, sparking debate on its legal and moral implications. While promising operational efficiency, this approach underscores the growing intersection of real estate and cutting-edge technology.

 









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