Companies that have changed the ways they work have had more success — and in some cases, discovered new routines that they want to con...
Going forward, Sharon White, the relatively new CEO, expects John Lewis department stores to generate 60% of business from online compared to the pre-coronavirus level of 40%. Retail floor area will shrink but they want to ‘put excess space to good social use’. Warning that retail margins are too thin, the business is looking at expanding its financial services offering and venturing into new ...